Level:  Associate

Job Summary:

The Senior Fraud Control Associate functions as a member of the Fraud Operations team and is responsible for helping the company mitigate fraud losses.  This will involve reviewing / handling fraud detection and investigations related to unsecured consumer finance loans.  This will be accomplished by compiling information from various sources to be used in determining the validity of applications as well as investigating fraud claims for eventual recovery.

Duties & Responsibilities:

Fraud Detection
  • Review loan applications and supporting documentation for authenticity and completeness
  • Handle inbound and outbound calls with loan applicants to verify identity and mitigate fraud losses
  • Assist in researching various degrees of fraud threats
  • Coach and train less tenured fraud analyst
Fraud Investigations
  • Review fraud claims for validity and classification (identity thefts, familiar fraud, etc.)
  • Handle inbound and outbound calls with victims and suspects
  • Facilitate repayment agreements with amicable fraud perpetrators
  • Assist management with law enforcement inquiries
Communication / Documentation
  • Properly document and update case information within the system of record
  • Assist with documenting and delivering required items for SAR filings
  • Provide feedback on trends that can be used to create bulletins and training modules
  • Make recommendations on policies and procedures related to fraud operations and regulatory adherence
  • Respond to inquiries / fraud claims and coordinate draft responses as appropriate

Minimum Qualification

  • 1+ years of financial services fraud prevention and detection experience
  • Ability to work effectively in a team environment
  • Strong analytical and organizational skills pertaining to high risk application and account activities
  • Excellent verbal/written communication skills
  • Strong organizational skills and ability to multi-task
  • Ability to work in a fast-paced, production environment, while mitigating fraud loss
  • Effectively communicate with all levels of Marlette Funding leadership
  • Strong computer skills including Microsoft Word, Excel and PowerPoint
  • Extremely thorough with strong attention to detail & high emphasis on quality

Culture:

  • Ability to succeed within a cross-functional team emphasizing Collective Ownership in a fast-paced environment
  • Be confident and willing to challenge status quo but also willing to concede and execute other’s ideas when necessary
  • Capable of teaching and learning from others to promote continuity of knowledge and personal development
  • Ability to work effectively independently and as a team member
  • Excellent English written and verbal communication skills

Please complete the online employment application, and be sure to attach your resume. Qualified applicants may be contacted within several business days.

In addition to our interview process, all candidates will need to evidence of their initiative, level of analytical reasoning, teamwork, ability to collaborate on projects, adaptability, and strength in verbal and written skills by completing a separate candidate assessment