Protect yourself against scammers
If you get a verification code from Best Egg and didn’t initiate a password reset, please ignore the notification email or text.
Best Egg agents will never call or text you for a verification code. If you are actively setting or resetting your Best Egg password, the verification code you receive from us should only be used online when prompted.
Here are a few more tips to remember:
- Never share your banking information, credit or loan account information, or your personal information, such as your date of birth or social security number, with anyone over text, phone, or email without first validating their identity.
- Be cautious of tactics (such as “phishing”) used by fraudsters whose goal is to trick you into believing you’re responding to a real request from a financial institution or business.
- If you receive a request from a bank or institution to verify your identity (such as a verification code) and you didn’t initiate a request with that organization, like a password reset, don’t provide that information to anyone.
- Learn how to identify a scam and protect yourself. Federal Trade Commission’s page on Online Privacy and Security is a great resource for learning about privacy scams and how to keep your online information safe.
If you think you’ve been a victim of a scam or fraud:
- Change your online passwords with all your financial institutions and email accounts.
- Get a free copy of your credit report and enroll in credit alerts from Best Egg Financial Health. Review your credit report carefully, and make sure your personal information and accounts are correct.
- Consider placing a security freeze, fraud alert, or lock on your credit report. You can do this with the three major credit bureaus: Equifax, Experian, and TransUnion.